Good customer service is of utmost importance to us as we want you to return many times and be completely satisfied with your purchases.

We have therefore compiled the most common questions and answers to assist you with your time spent at My Music School

Should you not find your question answered below you can e-mail.
We try and answer any e-mail within 24 hours and more often that not it is right away. You can also call us directly at 905-681-0703.
 

• How do I install Scorch?
  
  You can install Scorch on to your Windows or Mac computer by going here.
   
• How do I get an Platinum membership?
  
  You can get a Emerald membership only through our sister site, Sheet Music Digital,  which allows you to download and print unlimited copies of sheet music and resources from this site by going here.
   
• How can I upload files to this library?
  
  Information on how you can upload your own files to this library is explained here.
   
• What kind of files can I upload?
  
  Information on the types of files you can upload to this library is explained here.
   
• How can I upload articles to this library?
  
  Information on how you can upload your own articles to this library is explained here.
   
• What kind of articles can I upload?
  
  Information on the types of articles you can upload to this library is explained here.
   
• Why would I want my own web page?
  
  You can create your own web page so articles and sheet music files that you upload will not only be available in our different rooms, but also in your own personal web page, making it easier for others to see all information that you have posted.
  
  To see an example of a member's web page, have a look at Mary Misiak's room at:
  http://www.mymusicschool.com/marymisiak.asp
   
• How can I create my own web page?
  
  You can create your own web page by going here.
   
• What if I want to get  song that is copyright protected like Linus and Lucy or White Christmas or some Beatles or Elton John?
  
  You can go to our sister site - Sheet Music Digital - and purchase licensed sheet music from a library
  of over 50,000 digital scorch files.